Contact information

Have a question? Please do not hesitate to contact us.

Contact

Email: info@heimasidur.fo

Tlf: +298 52 25 26

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PRIVACY POLICY
COMPANY INFORMATION

Heimasidur.fo, Owner Linda MacDonald

ADDRESS

Torfinsgøta 40, 100 Torshavn, Faroe Islands

CONTACT

Email: info@heimasidur.fo, Tlf: +298 52 25 26

COMMENTS

When visitors chat with us on heimasidur.fo they do so via our live chat from Continually. You can read more about their privacy policy here: Privacy Policy. Please read their privacy policy carefully as we do not govern the import and export of personal information ourselves and therefore cannot delete or export any comments you might want deleted or exported.

MEDIA

If you send us images to our email, for whatever reason it is a good idea to delete (EXIF GPS)-data as people online are able to track your whereabouts with EXIF GPS-data, contained in the image. If you share images to our Facebook page and you want to delete them, please log in to your Facebook account and delete them from there.

CONTACT

If you send us a message by email or through our contact form, we store the following personal information: Email Address, name, phone/mobile number (if submitted) and your message. We store this information indefinately. If you would like us to delete the information please write to us on info@heimasidur.

COOKIES

Cookies are text files which are stored on your computer. They are stored on your computer to make it faster and easier for you to use our site. You can delete your cookies in your browser. If you do not delete them in your browser they will be stored for 1 year.

CONTENT FROM OTHER WEBSITES

Articles on heimasidur.fo might contain video, images and links that take you to other sites. If you follow a link to another website, please be advised that we do not administer these websites and that they have their own cookies-settings and might be tracking how you use their website.

ANALYTICS

We do use Google Analytics and Google's web Console to be able to maintain and develop our site and so that we may be able to make our content more relevant for our visitors. If you do not wish, that we track, how you use our website then please hit the 'reject' button in our cookie-banner.

WITH WHOM DO WE SHARE INFORMATION WITH?

We take regular backups of our website and these backups are stored on our servers or in our Dropbox account. These backups are made to ensure that if our site goes down we can quickly set up a backup copy until issues are dealt with. We regularly delete our back ups and take new ones. These back ups contain information present on our site and in our email systems. For our live chat we use Continually's services and you can read about their privacy policy here: Privacy Policy We also use Google Analytics and Google Console. We use these Google services in order to measure traffic to our site and in order to debug our site. You can read about Google's privacy policy here: Privacy Policy

HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?

If you write us an email we retain your email address, name and the contents of your message indefinately. If you would like us to delete your message/s please feel free to contact us on: info@heimasidur.fo or call us on +298 52 25 26. If you buy a service from us we retain the contract you signed with us for tax purposes and will keep the contract on file as long as is legally required by authorities on the Faroe Islands. Typically 5 years.

WHAT ARE YOUR RIGHTS IN RELATION TO THE PERSONAL INFORMATION THAT WE COLLECT FROM YOU?

If you have sent us an email with comments, media etc. you can write to us on info@heimasidur.fo and have us send you the information back and/or have us delete the information/emails. In relation to the hosting of your website, should you want to leave us your server and backups will be deleted immediately upon your request of termination.

WHERE DO WE SEND YOUR DATA?

Data related to any purchases of our services are shared with local tax authorities, on the Faroe Islands, for taxation purposes. The purchase includes storing your name, address, credit card information if given.

HOW DO WE SAFEGUARD YOUR PERSONAL INFORMATION?

Our website uses an SSL certificate and firewall and in our Google Analytics account we have switched off the tracking of your personal IP address. If we experience a breach of security we will inform you immidiately by email.

AUTOMATIC DECISION MAKING AND PROFILING

As a responsible establishment we do not make automatic decisions on your behalf and we do not sell your personal information to third parties.